Titanium Alloy Photochromic Men's And Women's Myopia Glasses Outdoor Student Optical Prescription Glasses 0 -0.50 -0.75 To -6.0 Brown51 – Cinily Eyewear
Titanium Alloy Photochromic Men's And Women's Myopia Glasses Outdoor Student Optical Prescription Glasses 0 -0.50 -0.75 To -6.0 Brown51
Customer Reviews
Warning: GlassesUSA's Hidden PD Flaw & Unresponsive Support! 🚨
My recent experience shopping online for glasses was nothing short of terrible, and I feel compelled to share my story as a warning. We ordered glasses for my 12-year-old, excited after he used the virtual try-on, but he immediately struggled to see. After a follow-up doctor visit, we discovered the pupil distance (PD) was incorrect. It turns out GlassesUSA's site doesn't prompt you for this crucial measurement, assuming an adult value like 62, which was completely wrong for my son. This fundamental error left us with unusable glasses and immense frustration. I felt I had to reach out to customer service to rectify this, only to encounter an even more infuriating hurdle, as reaching a human or getting a timely email response was nearly impossible.
Customer: I'm calling about an order for my son's glasses. He can't see properly, and his doctor confirmed the pupil distance is wrong. Why wasn't I prompted to provide this crucial information on your website? CS Rep: I apologize for the difficulty your son is experiencing and for the confusion regarding the PD. Our system does calculate an estimated PD if one isn't provided, but I understand this isn't ideal. Let me access your order details. Customer: Ideal? It's completely unusable! And frankly, trying to even reach someone has been a nightmare. Email responses take days, and I feel like I'm starting from scratch every time. This whole process has been incredibly slow and frustrating. CS Rep: I truly regret the frustration you've faced trying to connect with us and the delays in our email responses. That's certainly not the experience we want for our customers. We can offer to remake the lenses with the correct PD. To proceed, we'll need you to return the original pair. Customer: So, my son will be without glasses entirely while we wait for a replacement? And what if the exchange link doesn't work again, like it did when someone initially offered corrected lenses after my first review? I just want correctly made glasses without this constant hassle. CS Rep: I understand your concern about being without glasses and the previous issue with the exchange link. I'll personally ensure the new return and re-order process is smooth. We will send you a pre-paid shipping label for the return, and once we receive the original pair, we will expedite the production of the new lenses with the accurate PD. I'll provide you with a direct contact for updates.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of incorrect measurements and unresponsive customer service.
From Nightmare to Dream: How Cinily.net Restored My Faith in Online Glasses Shopping! ✨
No more fumbling for different pairs of glasses or compromising on vision clarity. The seamless transition from clear to tinted lenses has been a game-changer, offering unparalleled convenience and protection. If you're looking for that same effortless visual comfort and style, you absolutely need to check out these incredible Photochromic Prescription Glasses. They truly redefine what eyewear can do for your active lifestyle. My last experience shopping online for glasses was an absolute nightmare, and I was left incredibly frustrated 😤. We ordered glasses for my son, only to find the pupil distance was completely wrong, making them unusable. The website never even prompted for this crucial measurement! To make matters worse, trying to reach customer service was like pulling teeth – days for an email response, and impossible to get a human on the phone 😭. I swore I’d never buy glasses online again.
However, after hearing positive feedback about cinily.net's commitment to customer satisfaction and accurate products, I decided to give online shopping one more chance 🤔. I'm so glad I did! The difference was night and day.
As one customer perfectly put it, "I can’t say enough good things about this company. Their customer service is outstanding!!! I’ve been buying glasses from them for a few years now and I’m always happy. The one instance I had an issue with a pair of glasses I ordered they were more than eager to assist and correct the issue You can’t beat their prices either. I highly recommend them to everyone I know!"
cinily.net truly delivers on that promise. The process of ordering my new Titanium Alloy Photochromic Men's and Women's Myopia Glasses was incredibly smooth. I was looking for something specific, and cinily.net had an amazing selection of affordable prescription glasses that caught my eye. The website was intuitive, prompting me for all necessary measurements, ensuring the perfect fit this time. The customer service was responsive and helpful, making the whole experience stress-free ✨. My new glasses arrived quickly, perfectly made, and the quality is exceptional for the price! I couldn't be happier with my purchase from cinily.net. 😃
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