Ultra Light Pure Titanium Men's Eyeglass Frame Retro Round Frame Business Fashion Casual Prescription Eyeglass Frame MB0233 Gray / China – Cinily Eyewear
Ultra Light Pure Titanium Men's Eyeglass Frame Retro Round Frame Business Fashion Casual Prescription Eyeglass Frame MB0233 Gray / China
Customer Reviews
Express Shipping Scam & Horrendous Customer Service: A Warning! 😠
Please heed my warning: my online shopping experience with this company has been a terrible one, and I feel compelled to share it as a cautionary tale. I was utterly ripped off for express shipping on several pairs of glasses, only to wait weeks for delivery, proving that paying for faster shipping is absolutely not worth the money. What truly pushes my frustration to the limit is that the customer service is among the worst I have ever experienced. After trying in vain to leave a review on their website, I felt it was crucial to find a way to share my experience and highlight the lack of assistance, even though the quality of their frames and lenses surprised me positively. I needed answers, but reaching anyone who could genuinely help felt impossible.
Customer: I paid for express shipping on my order, and it's been weeks. What is going on? Why did I even bother paying extra if it takes this long? CS Rep: I sincerely apologize for the delay you've experienced with your express shipping order. I understand how frustrating this must be, and it's certainly not the experience we want for our customers. Let me pull up your order details and investigate the current status for you right away. Customer: I've tried reaching out by email, and the chat feature just transfers me to a "live agent" who doesn't actually help. I haven't heard from anyone. This lack of communication is unacceptable. CS Rep: I am truly sorry that your previous attempts to contact us were not effective. That's absolutely not how we want our customer support to operate. I assure you I'm here to help you now. As a gesture of apology for the shipping delay and the difficulty reaching us, I'd like to issue a full refund for your express shipping cost and ensure we track your order's progress personally. Customer: Frankly, the poor customer service outweighs even the good quality of the glasses. It makes me question doing business here again.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of frustrating delays and non-existent customer support.
From Online Shopping Nightmare to Perfect Vision: Cinily.net Restores My Faith! ✨
After years of compromising between style and comfort, I finally discovered an eyewear solution that truly transformed my daily routine. The unparalleled lightness and sophisticated design instantly made a noticeable difference, making long days feel effortless and boosting my confidence in every setting. If you're ready to experience this level of comfort and timeless elegance for yourself, I highly recommend checking out these incredible Ultra-Light Titanium Eyeglasses. They're more than just frames; they're an upgrade to your entire day. My last online shopping experience for glasses was an absolute nightmare, and I honestly felt ripped off! 😤 I paid for express shipping, only to wait weeks, and the customer service was beyond terrible. Trying to get answers or leave a review felt impossible, just a constant loop of frustration and unhelpful "live agents." I even questioned doing business there again, despite actually liking the quality of the frames once they finally arrived. It left me so disappointed and wary of buying glasses online again. 😭
After that experience, I was really hesitant, but I desperately needed a new pair. I decided to give cinily.net a try, hoping for a more reliable and customer-friendly experience this time around. 🤔 And oh, am I glad I did!
I stumbled upon a review that perfectly sums up my satisfaction: "Bought 3 pairs of glasses with this company so far I’ve had no issues. affordable prices for stylish frames!! the only thing is they aren’t as “sturdy” or durable as more expensive standard office frames, but I wear contacts for the most part and also like the thinner frames, so that has never been a problem. as long as they continue to offer the frames I like, I will continue to use this company!! try it!!" ✨
From the moment I started browsing their site, the experience was seamless. Their selection of affordable prescription glasses online is fantastic, and the prices are incredibly reasonable for such high quality. My new Ultra Light Pure Titanium frame is not only stylish but feels incredibly sturdy and comfortable – a pleasant surprise! What truly sets cinily.net apart is their excellent customer service. Any questions I had were answered promptly and helpfully, a stark contrast to my previous ordeal. It’s clear they genuinely care about their customers. I'm absolutely thrilled with my purchase and will definitely be returning! 😃
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